Why Communicate Freely?

Customer Service

While more and more companies are employing robots, overseas call centers, and "self help" systems to keep their customers at bay, we prefer to take a more personal approach. As a Communicate Freely customer, you can expect a direct and personal relationship with the people that provide the service. Instead of talking to a machine, you can have a conversation with someone who knows who you are, and is dedicated to meeting your communications needs


Technical Excellence

Do one thing really well! We know that you depend on your phones to make your business run, and that you want your system to "just work". Instead of coming up with a business version of a residential service, our system is designed specifically for business. We use only enterprise-grade telephone sets, and have put voice quality and reliability at the top of the list when choosing components and suppliers.

Our network is constantly monitored - a technician is notified immediately if there is a problem with the core system, although in most cases, redundant equipment has taken over in moments. Our switching equipment is housed in a secure data center, interconnected with several upstream carriers. Even our business office has backup power that can last several days.


Good Value

Cost is only part of the equation. An inexpensive systems isn't good value if it doesn't work. Although our solution is often cheaper than a traditional installations, you will benefit from a system that is more powerful, easier to use, and lovingly maintained by people that care.