Trouble Ticket System

Our trouble ticketing system allows us to track problems and follow up on issues in a timely fasion. To open a new support ticket, please click here

Technical Support Database

Below are answers to common questions, as well as various support resources to help you use our system effectively. If you do not find the answer below, please call 611 from your telephone, or contact our customer support department.


DISA

Make calls as if you were in the office while travelling

Domain Registration

Policies and information on registering a domain

PBX User Guide

A complete handbook for telephone operation

Remote Voicemail Access

How to check your messages from outside the office

Soft Phone

Installation instructions for X-Lite software phone

User Settings Tool

Change your extension behaviour right from your phone